Click on the menu (3-dots) button from the connection and pick the "Pin to get started on" option to pin the connection to the beginning menu. Make sure the Laptop is turned on, connected for the internet, Which remote access is enabled. Double-Test your firewall settings to make certain https://tech-advisor-uk39506.qowap.com/92769119/how-to-setup-remote-desktop-access-on-windows-10-for-dummies