Observations include the researcher observing the case in its natural location, offering initially-hand information about the case and its context. Observations can provide knowledge that might not be unveiled in interviews or documents, for example non-verbal cues or contextual facts. Acquiring insight from the customer about their challenges is https://harvard-case-study-help69357.glifeblog.com/29579419/considerations-to-know-about-case-study-analysis